[Resolved] Tbuy.in — Damaged super ladder delivered | |||
Hi, this is Abdul Rawoof I booked a supper ladder from Telebuy (tbuy.in) and got it delivered after 45 days and the product was an old junk piece with lot of damages, immediately compliant them with photo proofs and they promised me to replace the ladder and now it is been more than 45 days there is no response from Telebuy, below are the details Complaint Number[protected],[protected] Email Ids - [protected]@telebuyindia.com, [protected]@telebuyindia.com, [protected]@telebuyindia.com, [protected]@telebuyindia.com Contact number at Telebuy - [protected] My contact Details - [protected], [protected]@hotmail.com Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
2 Comments | |||
Comments
“Dear Customer, Telebuy customer service works between 8 Am to 7 PM on all days and we will be happy to assist you with issues pertaining to our products / services. Please feel free to call us at[protected] OR Write to us at [protected]@telebuyindia.com. We assure you the best possible service always – Telebuy Customer Service” Sorry for your inconvenience. Telebuy assures that it won't happen again and we've totally changed our customer relationship services for providing better satisfaction.
Reply
Dear Customers,
Greetings from Telebuy…!!!
We have gone through your complaint & regret for the inconvenience caused. We request you to register your complaint in our customer care department by dialing[protected] or write is in [protected]@telebuyindia.com for solutions. Also you can write your complaint in http://www.tbuy.in/index.php?route=information/customer_care.
In case of any escalation please contact me directly in[protected] / [protected].
With Regards,
Ajay Kanagasabapathi,
Manager
Customer Care
Telebuy.
Greetings from Telebuy…!!!
We have gone through your complaint & regret for the inconvenience caused. We request you to register your complaint in our customer care department by dialing[protected] or write is in [protected]@telebuyindia.com for solutions. Also you can write your complaint in http://www.tbuy.in/index.php?route=information/customer_care.
In case of any escalation please contact me directly in[protected] / [protected].
With Regards,
Ajay Kanagasabapathi,
Manager
Customer Care
Telebuy.