[Resolved] Tci Xps — Delay for more than 15 days than the estimated time

Smitha Vikram

from Mumbai, Maharashtra

Address:	Bangalore, Karnataka, 560099
Website:	www.tcpiexpress.com

Hi, my docket no is[protected]. I was suppose to receive this product on oct 1st 2016. They have delayed it for more than 15days. They are so much negligent and arrogant towards customers. I feel cheated. They are giving me mental torture. Kindly help. I want to file a complaint against them. I told them clearly that i was suppose to travel on 13th oct and wanted the product by eod. They assured that the product ll be delivered but they didn't. I cancelled my travel and i missed an urgent meeting. I have lost a business deal.

Was this information helpful?

No (0)

Yes (0)

Nov 18, 2016

Complaint marked as Resolved

TCI XPS customer support has been notified about the posted complaint.

Verified Support

Oct 14, 2016

TCI XPS Customer Care's response Your shipment has already been sent for delivery.Due to festive season, shipment could not be delivered as expected for which we really apologize for the inconvenience caused to you.