Tci Xps — Return o[censored]ndelivered goods.

Address:	641002
Website:	www.tcixps.com

Dear Sirs I had sent a parcel to my client through TCIXPS LR[protected] dt 30/4/2015. The dispatch was executed the same day i had received the order (30/4/2015) from my client. TCI has attempted a late delivery on my parcel on 14/7/2015 (nearly after 2 and half months). These details can be tracked on their website http://www.tcixps.com/ with the above given LR detail. The customer has not accepted the goods due to late delivery and has cancelled the order already suffering a loss to me. Now TCI is not returning me the goods asking me to pay return freight and bear entry tax of the materials totalling Rs. 7520/-. Usually there is no Entry tax for the materials we have sent. But due to their clerical mistake that they have paid up some entry tax and they are compelling me to pay the entry tax and return freight, else would not return us the goods. The goods are worth more than Rs. 50000/- and we have already suffered a opportunistic loss because of them mishandling our goods for the past 6 months. I have requested them several times to return us the materials without any charges since the whole issue is been their error. But our efforts are only in vain. We request you to take up this complaint against TCI XPS and help us recovering our materials. Regards Prashanth.