Telebrands India — Receved faulty product

Address:

Solapur, Maharashtra, 413324

I recently purchased a EASY SEW machine from online shopping I have enclosed a invoice copy of my receipt for your reference. Unfortunately, the item does not function at all, I have read through all the details within the accompanying instruction manual as well as worked through the various trouble shooting methods but it seems that the EASY SEW machine simply is a faulty product.
I have been a loyal TELE BRANDS (INDIA)PVT.LTD customer for 1 years and have always been perfectly satisfied and happy with my purchase. This is the first time something like this has happened with one of your products.

I am hoping that you may be able to send me a replacement product .
Thanking you in advance.