Telebrands India — Wrong product delivery four times

Address:

Thane, Maharashtra

From TELEBRANDS INDIA I had purchased a TWIN MOTION Single motor Slimming belt with heating facility, for Rs 4000 in Oct 14. The same developed some heating problem in Feb 15. Upon instructions the same was returned to company with an amount of Rs 500 for repair. I recieved back the item in Apr 15. But the item was changed as it did not have the heat facility. I returned the product and received back again in Jun 15. This time a different comany product (MEDILIX) was delivered. This also did no have heating and it was an old and used belt. After talking to Cust care I sent the item again and recived back after lot of calls in Aug 15. Again the same (MEDILIX) belt was sent which is same old one as one sent in Jun. . ( I have photos of both and they are same). On inquiry I am asked again to send back the product. I have spent courier charges 4 times and hundreds of calls. My calls are dropped and no refund is given. I dont want this belt now. Please resolve the matter. I want the money back along with compensation.