[Resolved] Telebuy — Replacement of Product- TableMate

Aju P George

from Hyderabad, Telangana

Address:

Bangalore, Karnataka

Ordered a PINK Color Tablemate on 12th July, prompt delivery. But got a WHITE Color Tablemate on 13th July. Called up customer service no. twice, both people agreed to resolve by 24 hrs, nothing happened for the last 7 days. While ordering the product, based on previous experience, I checked many times, they assured that local office is there, anytime any problem, company will take care to replace the product etc. If this is the service quality in 7 days, from the time product is purchased, will the company stand by 1 year promised warranty. Hope its clear.. Pathetic service... Aju George, Cell # [protected]

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Aug 8, 2021

Complaint marked as Resolved

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Comments

tbuyindia

from Chennai, Tamil Nadu

Sorry for your inconvenience Mr. George, Telebuy is entirely working on for customer satisfaction and your issue will be resolved soon. Kindly contact our Marketing manager Mr. Ajay[protected], or write us on [protected]@telebuyindia.com

Telebuy.in / RP Telebuy Skyshop Customer Care

from Chennai, Tamil Nadu

Verified Support

Dear Customers,

Greetings from Telebuy…!!!

We have gone through your complaint & regret for the inconvenience caused. We request you to register your complaint in our customer care department by dialing[protected] or write is in [protected]@telebuyindia.com for solutions. Also you can write your complaint in http://www.tbuy.in/index.php?route=information/customer_care.

In case of any escalation please contact me directly in[protected] / [protected].

With Regards,

Ajay Kanagasabapathi,
Manager
Customer Care
Telebuy.