[Resolved] Telebuy.in / RP Telebuy Skyshop — Bought a vegetable cutter and blade got damaged while using (super dicer)

swaminathant

from Chennai, Tamil Nadu

Website:

tbuy.in

I Just purchased a vegetable cutter from telebuy before 3 months. Two of my cutter blade got removed from the blade holder. I just register the complaint to the telebuy at 2016/08/14 and they have provide the complaint number via email[protected]. There was no response after that and i have called them 2016/08/21 and they have told we have called and ask you to bring them to showroom.

The Big worst case is when i going to purchase the product of vegetable cutter they have told me it contains 6 month warranty period but they have told right now is the vegetable cutter only have 10 days replacement period. They are asking right now is extra 150 INR need to pay for blade replacement. They are really fooled me with their products. While purchasing they are providing more valuable words but after purchasing they are cheating me like this. Right now they are telling me to study the terms and conditions. Like this i don't know how many people got cheated. This is totally waste to buy products with them. Thanks

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Nov 25, 2016

Complaint marked as Resolved

they have called me and done replace with new blade. Thanks

Telebuy.in / RP Telebuy Skyshop customer support has been notified about the posted complaint.

Verified Support

Oct 24, 2016

Telebuy.in / RP Telebuy Skyshop Customer Care's response Dear customer,

Greetings from Telebuy!!!

We have gone through your complaint . We regret the inconvenience caused. We thank you for the time that you have spent in writing and informing us the issue. As we communicated, We will dispatch the Spare and we will communicated the Docket details ASAP.

Assuring you our best service always .for further assistance we request you to dial our customer care[protected] ad also can write to us at [protected]@telebuyindia.com. In case of any escalation please contact me directly in below signed number.

Karthik Rajasekaran
Customer care - Telebuy
Direct number[protected]| Mob- [protected]

Oct 28, 2016

Updated by swaminathant Thanks sir. But only one blade has been received. when i checked the Courier bill i can see that "Dicer slice blade 1 no " only. But i got two blade damage as i have already uploaded the image. The small hole blade not received. Thanks

Oct 28, 2016

Updated by swaminathant Really appreciated for your proper response in this. Thanks

Nov 16, 2016

Updated by swaminathant Still you are fooling me another blade not received itself. One of your customer care support mailed me at 6th November as i will receive the blade within two days but there is no courier received from your side . Its really annoying.