[Resolved] Telenor — Customer care missguided

kanhaiyaraxaul

from Bettiah, Bihar

Address:	East Champaran, Bihar, 845401
Website:	Retailer

Dear sir my mob no. is [protected] and i got a message from company ( recharge with rs 99 and get t=t unlimited calls free ) then i contacted to customer care you can check my call details, he replied to recharge with 121 to get the facility and after i recharged from 121 but i did not get the benefit . so again i contacted to customer care and this time he replied to recharge with 99, i argued with him why he miss guided me then he replied to leave a complaint . so i am complaining . so plz do the needfull

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Complaint marked as Resolved

Uninor / Telenor customer support has been notified about the posted complaint.

Verified Support

Dec 02, 2015

Uninor / Telenor Customer Care's response Hi Kanhaiya, we apologize for the inconvenience caused. We have already noted your concern and forwarded the matter to our team. We'll connect back to you with a resolution. Kindly bear with us in the interim. Thanks.