[Resolved]  The Body Care — Fraudulent and Irresponsible Service

Address:Bangalore, Karnataka

I paid for 5 sessions of laser hair removal because the agent convinced and assured me that I will be done with the sessions by my wedding in June. However only 2 sessions have been completed since February and they kept cancelling the following sessions. My last session was on 2nd March. With more than two months of hair growth on my face which I cannot hide with make up and my wedding coming soon, they have put me through rude indifferent treatment which was not the case when they were extorting the money during the payment. My in laws and their extended family are coming next week. How am I supposed to go in front of them with two months of a "beard" on my face and upper lip? This is an emotional trauma as I cannot go to work in the day time either since it is so visible. I cannot go out on weekends because it is so embarrassing. The Koramangla center asked me to co ordinate with the Jayanagar center but they have been so rude to me. They keep telling me that the session will happen the next day and they cancel it the next day. They have told me not to use any other method of hair removal between sessions therefore I cannot touch the hair either. I want a refund of the money so that I can go for this treatment to other places.
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Aug 14, 2020
Complaint marked as Resolved 
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The excuse given to me by Surekha from Koramangla is that the other clients prefer coming on weekends and the machine has been booked by other centers on weekends. Therefore if they arrange it on a weekday, it will be a loss of money for them if clients don't come. So it is ok if our hard earned money is wasted but their money is a loss for one day. What about the amounts they have cheated other people with?

weight management therapy did not suit me ask for refund of money they refuse

i joined the bodycare gurgaon in oct 2012 for weight loss. Due to their therapy i got burns scars adn itching all over the body had sleepless nights asked for refund of 22000 no response no reply to sms phone emails

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    42, Ashoka Crescent Road, DLF Phase 1, Gurgaon, Haryana, India - 122002
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