The Hindu — News paper not delivered for new subscription

Address:	Dakshina Kannada, Karnataka, 575008
Website:	The Hindu

I have been a reader of THE HINDU since the last 9 years getting my copy through the Vendor "Renuka Raj News Agency, Mangalore. (Mobile [protected])

After coming to know about the Dussehra offer, I paid Rs. 1354/- as subscription online for 1 year on 18th October. I was supposed to receive the subscribed copy. The subscription ID given was: [protected]

However, till date I have not received the subscribed newspaper. I have been trying to contact the customer contact number[protected]. After couple of seconds, phone disconnects (miss call facility)

Only on Nov 1st, I received a call from the Cust Care stating that I would be receiving the copy from Nov 2nd, but have not received it till date.

However, all my other calls have not been responded to. I am still paying for my daily copy from the same vendor - who says he has not received any list from you which includes my name.

Did not expect this service from THE HINDU.

From when will I get my subscribed copy?
Why is THE HINDU customer care not calling back?