[Resolved]  The Mobile Store — Unsatisfied with your services- HAND SET PROBLEM (SAMSUNG NOTE 3 NEO)

Address:

New Delhi, Delhi

Hi, I had purchase a Samsung handset mobile ( Note 3 NEO) from your mobile store at kirti Nagar moments mall from Mr. Punit his no. is ([protected]) on 20.10.2014. After 2 days we faced some hanging problem, auto restart issue, heating problems in phone. so we went to Samsung service center and they gave me DOA against the same. And same will be submitted to Mr. Punit, 3 days back but still we have no rec. the new mobile. Now they saying ( Mr. Punit and his boss Mr. Sunit ) that you will rec. the handset by today but it's opened, not seal packed. How i take the same. There is some insurance part also along with mobile, again he saying i have no idea against Insurance. So request you to provide me the new handset with seal pack or refund my money. Please find the attached bill. Kindly look into matter. Waiting for your prompt response. Regards Amit [protected]