The Professional Couriers — Delay in delivery of Parcel

Address:

Chennai, Tamil Nadu

i have sent a courier on MM nagar on 7/8/15 to my village, still as of now it was not delivered to customer. Ref ; CGL 2493498, even i called customer care, respective branches no proper response, horrible worst service from, 8th parcle reached at sankarankoil, till lying there only . It should be delivered by 8th only. but still is there only. after a lot follow ups staffs from TPC they r telling we hv not handed over yet . while booking only i informed that, please hand over to puliynagudi branch, but they hv delivered to sankarankoil branch, then also they r not sent to puliyangudi branch, still there only. even my mother at the age of 65 from my village to puliyangudi branch visited two times to the puliyangudi. we are using courier service for fast delivery of parcels. even after 4days it was not delivered .