| Address: | Mumbai City, Maharashtra |
This is to bring to your attention that I sent a greeting card from mulund west to Mira road east on the 4th of June and was told by the lady who checked and accepted it that the same would be delivered on the 6th of June. She gave me a slip with a ref number. I got to know yesterday that my card has not been delivered yet. I gave my contact details on the back of the card. If there was a problem, why was I not contacted? I then checked the status of this online and it stated that, it was not delivered due to incomplete address. If that was the case, why was I not informed about it. I then called up the helpline and was given 6-7 different numbers by different people of different branches around Mumbai. I had to run around like a headless chicken to chase up for something that I paid for. Also the address mentioned on the card was correct and I strongly feel that these are just excuses to fobb off customers. My ref no- KUR[protected]. Was this information helpful? | 
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