The Professional Couriers — Parcel not delivered and poor response

Address:Bangalore, Karnataka

Hi, A parcel was shipped on Oct 10 2014 19:13:11 from Satyamangalam to Bangalore. Today is Oct 21 and it is still not delivered. I'm following up with the bangalore office. When I called the Bangalore office today (Oct 21), the lady who spoke to me says they don't know when the parcel will be delivered and was very rude. This is really causing lot of mental stress.
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The response is rude and unprofessional.

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