The Professional Couriers — (Un)Professional Courier, Best in Worst Service & Customer Handling

Address:560102
Website:tpc

Dear Team,
I sent a parcel via this Professional courier service on 03 Sep with AWB # BLR75809881. Parcel is still not delivered to the consignee. It was sent from Bangalore ( HSR Layout) to Dindigul. I called the customer care / Courier office several times to inquire about the status. So far no positive response from them. In Courier office they are saying, Manager is out of station so I need wait till Monday. I am really not able to understand the linkage for a parcel missing and Manager out of station. Because of their sloppy work, I lost a customer as well as 2000 worth of hand made products.
The same situation happened to me during July for me. That time they told really sorry, this wont happen again, we will assure you. I didn’t not take any action just because that was my first time. But this time I am not going to leave this case as it is.
I will wait till tomorrow, if I don’t get any positive response or if they are not able to track the parcel, then I will proceed legally and will fight till I get justice.
Think before using their services.
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Booked on 07 sept at Kollam an Induction cooker received in broken condition at Hyderabad. Tracking no KLM1203616

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    The Professional Couriers Phone
    +91 93 1361 1083
    +91 22 2781 3309
    The Professional Couriers Address
    No.1203/A, Bhumiraj Costarica, Plot No. 1 & 2, Sector 18, Sanpada, Navi Mumbai, Maharashtra, India - 400705
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