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The Souled Store

[Resolved]  The Souled Store — Exchange of product

Address:New Delhi, Delhi, 110018
Website:The Souled Store

I have placed order around 2weeks back, however, when i received my delivery i found that the size was not perfect due to which i raised request for exchange of the product multiple times, but till date I have not received any reply from their end after sending so many mails on daily basis.

Seems its a fraud company, they charged at the same time but at the time of giving customer satisfaction they are fake. Moreover, i will surely give negative feedback for this fraud company and also write complaints for this on social websites so that everybody should be thorough with your fraudness and fake information. Its Better that nobody should purchase any item from your website.
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May 27, 2017
Complaint marked as Resolved 
The Souled Store customer support has been notified about the posted complaint.
Verified Support
Apr 26, 2017
The Souled Store Customer Care's response Hi Mukesh,

Please help us with your order details and we will get back to you.
Complaint comments 
2 Comments

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Comments

I have been trying to reach you from whatever possible contact I can get on web.
But this is really denial of service. I really want to track my order with order number 328924 that is showing processing from last couple of days. Please tell me the exact status.. It is my birthday on 2nd April and want urgent delivery.
Reply
The Souled Store Customer Care's response, Apr 26, 2017
Verified Support
Hi Khyati,

Please note that your order was elivered on March 31. 2017.

Thank you.
I bought a tshirt from souled store but i did not receive it, but i contacted them about the delivery they said that the tshirt has been delivered, but the fact is that i never got any call or text about my delivery from souled store ever .
It seems to me they are a fraud company, PLEASE DO NOT BUY ANYTHING FROM SOULED STORE .
Reply
The Souled Store Customer Care's response, Apr 26, 2017
Verified Support
Hi Charles,

Thanks for writing in. Please help us with your order detals and we will surely get back to you.

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    Mastan House, Opp Mayur Building, Arun Kumar Vaidya Road, Mumbai, Maharashtra, India - 400050
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