Thomas Cook — Commitment was given that my consent will be taken before booking of hotel

Address:

New Delhi, Delhi

I have booked my Mauritius tour from Thomas cook for 21-27 May, 2015. as committed by them they have told me that they will book 4star hotel and confirm me before booking the same. However i have received the voucher wherein they have booked 'budget hotel' without my consent. now they are not even taking my call/complain. kindly assist Thanks & Regards, |Akash Jain | Mob : [protected] |