Thomas Cook India — Refund Amount Pending

Address:

Bangalore, Karnataka

I, Srinivas Kittappa has booked for a Europe in the Jayanagar Branch Office and was represented by Suresh. The reference number is TCGDK03035. The complete tour package (2, 30, 000 rupees) was paid in the office, as the visa was not approved, I was not able to travel. Suresh had promised to process for the Refund and till date even after regular follow-up, we have not got any refund and getting more excuses. He has also collected extra amount assuring me to get the visa. No one in the office responds I have approached my lawyer as well as the local police station to take it up legally. I am having all the bills paid to the office. If Thomas Cook being a recognized agency is making the customers to round around so much, we can imagine the other issues.