[Resolved] Thyrocare — Bad Service and poor response

Charmi Mody

from Delhi, Delhi

Address:	Mumbai City, Maharashtra, 400057
Website:	www.thyrocare.com/wellness/index.aspx

Firstly despite mailing "thyrocare" for an appointment and following up no body even bothered to revert back and give me an appointment. later when i followed back that is when i was given the appointment for the 25th August, 2016
Secondly when the appointment was given for 8 AM, the female who was going to come (prajakta) to collect the sample stated that she was told that its a 8.30AM appointment. despite calling her many times she dint bother to pick the call nor revert back. she came to collect the blood sample at 8.45AM .
Is this the way that Thyrocare has its customer service and has a dirty schedule and make patients wait empty stomach for 45 minutes in the morning when no body even bothered to even call back or at least have the courtesy to pick the call or even revert back.
kindly look into this matter and get me a solution of what is to be done.
This behavior is not tolerated.

Was this information helpful?

No (0)

Yes (0)

Sep 29, 2016

Complaint marked as Resolved

Thyrocare customer support has been notified about the posted complaint.

Verified Support

Aug 25, 2016

Thyrocare Customer Care's response We apologies for the inconvenience occurred to you while availing our services. We request you to kindly share your order id with us. We shall get your query solved at the earliest.