[Resolved]  Thyrocare — Compliant on test booking (order no. 58c6f)

Address:	Siwan, Bihar, 841226
Website:	theyrocare

Hi,

I booked a simple thyroid profile test for my sister anjana kumari, with thyrocare (Order no. 58c6f) and the sample were collected on 2o th may 2016 after repeated requests. The local thyrocare collection centre in siwan, bihar was assigned with the task by the company.
Till 25th may 2016, the reports were awaited. When called for status enquiry, the customer care team showed rude attitude and couldn't give any clarification. On repeated calls and inquiries, it has been found that thyrocare has misplaced the blood sample.
When requested for the refund of the amount paid, the collection centre has no clear answer, and they are unwilling.
When contacted the customer care over phone, they have no answer on refund of the amount.
I would request for strong penalty on the service provider so that such situations couldn't be repeated.

Thanks.
Abhijeet kunwar