Ticketgoose — Money debited from bank account but page displays Failed Transaction

Address:

Bangalore, Karnataka

Order No.TGE4KM24704 Booked 6 tickets from Bangalore to Cochin (Kallada Volvo Sleeper)for 18th May2014. After making the payment, I got an error on page saying transaction has been failed. However the amount was debited from my bank account. "Oops... Unable to confirm your ticket with the operator. Please wait, Our Customer support will call you in 10 minutes for assistance or call us @[protected] !!!" The above error was displayed on page. I got a call from the Ticket Goose customer care 15 minutes after making the transaction but before I could tell them the problem that I was facing, the call got disconnected and they never called back. Moreover no one answered the call at the 24*7 Customer Support no: [protected].