[Resolved]  Tikona — Bad internet service and discontinuation of internet

Address:Pune, Maharashtra

Hi, We have not consumed the tikona internet from last 1 month but the bill has been generated. Further, we have asked them to discontinue the service but after so many followups nothing they have done. We are shifting our house and asked them to take the POE adapter etc but all in vain.
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Aug 6, 2021
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
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Dear Kirti,

Greetings from Tikona.

We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKJL4359 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in

Regards,
Tikona Care
Dear Kirti,

This is a gentle reminder to follow-up on your concern listed on July 30, 2015. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKJL4359 in the subject line.

Regards,
Tikona Care
Dear Kirti,

Gentle reminder # 2

We have not received your information for us to take it forward. We now request you to share your detail on our official Tikona Forum - forum.tikona.in by mentioning the reference number in the subject line.

Regards,
Tikona Care

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