Tikona — Bad service

Address:

Bangalore, Karnataka

Hi. My customer id is [protected]. Its being more then 3 weeks that my internet is not working. Either it is not connecting, if by chance connected then with a pathetic speed. And i am repeatedly calling the customer care and the answers are also different. Like the backend is not working, the tower is not sending correct signal, your device is not working correctly and we will send an engineer. It seems like the customer care executives didn't got trained correctly and they don't have their product knowledge. And at the end nobody visiting the place, but still they are sending SMS that your complaint has been attended (Maybe some ghost has attended). Its more then 3 weeks, and they don't care. But during bill generation date it will be generated like it was working correctly.