[Resolved] Tikona Broadband — Bad bandwidth speed | |||
Hi Team, I am Deepak from Chennai. I have taken 2 mb/s internet plan from Tikona broadband. But for the last one month i have been facing low speed issue during time period of 12pm-11pm. I have complained to company customer care but i did not received proper solution from them. Can you please help me in this regard. Please find below my necessary details. Thanks Deepak tikona userid - [protected] ph no - [protected] Nishant - [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved Tikona Digital Networks customer support has been notified about the posted complaint. | |||
 4 Comments | |||
Comments
Hi Tikona,
I don't understand how you guys take customer complaints. You just take the complaints and with making a bookmark you put it inside some book and let customer in pain.
This is the worst customer care i have ever seen in my life. And these tikona higher leadership, they are kind of deaf and dumb. They are only taking money from the customer to enjoy with their *******.
My existing complaints are not over and again i had to do one more complain. As usual customer care very confidently said that the issue will be resolved in 1 days but again as usual you cheaters are not at aware whether it have been resolved or not.
You only come to know when we customers complain that hey we have paid money for 2 MB speed but even google page is not opening what the [censored]...
I don't understand how to get my issue resolved. GOD help me as all my money are going in vain...
By chance if you get to see this message then you can contact us on the below numbers.
Thanks
Deepak
tikona userid - [protected]
ph no - [protected]
Nishant - [protected]
I don't understand how you guys take customer complaints. You just take the complaints and with making a bookmark you put it inside some book and let customer in pain.
This is the worst customer care i have ever seen in my life. And these tikona higher leadership, they are kind of deaf and dumb. They are only taking money from the customer to enjoy with their *******.
My existing complaints are not over and again i had to do one more complain. As usual customer care very confidently said that the issue will be resolved in 1 days but again as usual you cheaters are not at aware whether it have been resolved or not.
You only come to know when we customers complain that hey we have paid money for 2 MB speed but even google page is not opening what the [censored]...
I don't understand how to get my issue resolved. GOD help me as all my money are going in vain...
By chance if you get to see this message then you can contact us on the below numbers.
Thanks
Deepak
tikona userid - [protected]
ph no - [protected]
Nishant - [protected]
Dear Mr. Kumar,
Greetings from Tikona.
With reference to our conversation on January 13, 2014, we confirm your Tikona services are working fine. We have also been monitoring your account and no further issues have been observed.
We would like to inform you that all your issues have been resolved and you are able to use uninterrupted services.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
Greetings from Tikona.
With reference to our conversation on January 13, 2014, we confirm your Tikona services are working fine. We have also been monitoring your account and no further issues have been observed.
We would like to inform you that all your issues have been resolved and you are able to use uninterrupted services.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
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'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
Greetings from Tikona.
Please be assured that your concern listed Jan 12, 2014 has been noted and our team is working on addressing the same.
Regards,
Tikona Care