Tikona — Broadband Disconnection

Address:Kanchipuram, Tamil Nadu, 600096
Website:www.tikona.in

Asked for disconnection on 17th of September. Was promised to be done in 15 days. Was told that it'd take 15 working days on call. When got in touch with customer care, promised disconnection in 48 hours every time. Never actually happened.
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Tikona Digital Networks customer support has been notified about the posted complaint.
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Comments

Dear Subscriber,

Greetings from Tikona.

Please be assured that your concern listed Oct 13, 2015 has been noted and our team is working on addressing the same.

Regards,
Tikona Care
Your team has done nothing so far. I have gone through a lot of mental torture for this already. someone from your team called up today and she asked me to sell my connection to a friend. How ridiculous can get?
Dear Shankar,

Greetings from Tikona.

With regards to your concern, we confirm that your disconnection request is in process.

Post termination the devices will be recovered from your premises and the Full & Final calculation amount will be calculated.

For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in

Regards
Tikona care
I'm really tired of waiting. the issue hasn't been resolved yet. I'm filing a complaint at District Commission on Saturday.

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