[Resolved] Tikona — Complaint | |||
Hello, I have subscribed to tikona broadband services for about an year now and I have been requesting a disconnection past quite a few months and everytime I call the customer care my call is either disconnected by the agent or my complaint is being unheard. As I spoke with the last agent, I explained to her that I have been requesting a disconnection past 3 months and i have also been asking for a home pickup for the balance payment, but i am getting no response regarding that. Recently i have recieved an email from TDS for bill payment otherwise i will face legal action, in response to that, please check my last usage as its been almost 3 months that i have used the services and requested for a disconnection and would request you to kindly disconnect my tikona services immediately and adjust my bill accordingly, as I feel, i am being harassed as a consumer by TDS. Thank you Regards, Ankit Kohli And its being happening past around an year now Was this information helpful? | |||
Aug 6, 2021 Complaint marked as Resolved Tikona Digital Networks customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
Dear Ankit,
This is a gentle reminder to follow-up on your concern listed on Jul 31, 2015. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKAU0065 in the subject line.
Regards,
Tikona Care
This is a gentle reminder to follow-up on your concern listed on Jul 31, 2015. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKAU0065 in the subject line.
Regards,
Tikona Care
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+91 22 6119 1700 [Non Technical Queries]
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'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
Greetings from Tikona.
We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKAU0065 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in
Regards,
Tikona Care