Comments
Dear Subscriber,
This is a gentle reminder to follow-up on your concern listed on Mar 31, 2015. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKAP0036 in the subject line.
Regards,
Tikona Care
This is a gentle reminder to follow-up on your concern listed on Mar 31, 2015. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKAP0036 in the subject line.
Regards,
Tikona Care
I'm sorry i was not able to access this account due to some reasons.
But it good to see at least tikona support is active here.
I'm still getting messages and emails regarding your bills and to top it all ... every time i get a sms from tikona regarding my bill payment its a random new amount. I really don't understand how you guys manage to do that.
I have been requesting your guys to disconnect my connection since oct last year.
Your service people also called me once in 3rd week of feb and spoke to me in a disgusting tone, misbehaved. He told me he was coming the same day to my house to take away the connection and also said that "I should dare not get out of my house that day till he came to my place". That's a brilliant way of talking to the customers who are already super pissed and disgusted by your customer service.
Its been months I haven't used your Internet. Still till date i'm receiving bills. Your billing department has absolutely no clue about what they are charging me. STOP HARASSING THE INNOCENT CUSTOMERS LIKE THIS.
Anyway
User id - [protected]
Hope atleast you will be able to help.
But it good to see at least tikona support is active here.
I'm still getting messages and emails regarding your bills and to top it all ... every time i get a sms from tikona regarding my bill payment its a random new amount. I really don't understand how you guys manage to do that.
I have been requesting your guys to disconnect my connection since oct last year.
Your service people also called me once in 3rd week of feb and spoke to me in a disgusting tone, misbehaved. He told me he was coming the same day to my house to take away the connection and also said that "I should dare not get out of my house that day till he came to my place". That's a brilliant way of talking to the customers who are already super pissed and disgusted by your customer service.
Its been months I haven't used your Internet. Still till date i'm receiving bills. Your billing department has absolutely no clue about what they are charging me. STOP HARASSING THE INNOCENT CUSTOMERS LIKE THIS.
Anyway
User id - [protected]
Hope atleast you will be able to help.
Dear Mr. Khanna,
Greetings from Tikona.
With regards to your concern, we confirm that your Tikona service has been terminated due to non-payment and the devices have been recovered from your premises.
Post full and final calculation, you are liable to pay outstanding amount of Rs. 1506/-.To make online payment follow the link: http://tikona.in/for-home/customer-support/tikona-care/quick-bill-pay/
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
Greetings from Tikona.
With regards to your concern, we confirm that your Tikona service has been terminated due to non-payment and the devices have been recovered from your premises.
Post full and final calculation, you are liable to pay outstanding amount of Rs. 1506/-.To make online payment follow the link: http://tikona.in/for-home/customer-support/tikona-care/quick-bill-pay/
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
68%
Complaints
5782
Pending
994
Resolved
3611
+91 22 6119 1700 [Non Technical Queries]
+91 22 4062 9629 [Tech Support]
'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
Greetings from Tikona.
We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKAP0036 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in
Regards,
Tikona Care