Tikona — Consumer Harassment and Very Poor Quality of Service

I am Rajinder Singh customer of Tikona ( Id [protected] )who opted for their services on 4th July 2015. To my shock I started getting various disruption in services from 6th July and then monitored my connection for two days and because of no resolution provided to me by customer care I opted to move out of connection and asked for refund of my money. Till date I am facing so many probems of Internet drop, Speed Issues, Internet Access and customer executive not even tired to solve the problem. I have asked for my refund so many times. Today in our country organisations like tikona charge so much money and give services of zero value. Today there is a an debate going on about Call drop but Organisation like tikona harass the consumer by Internet Drop. No Appellate Authority is working in this organisation, after 2 month I got first Unique ID number for my complaint from appellate authority. I have made numerous complaints and which has not been resolved and they automatically started closing my request. I have shared all the information with them still they are not willing to resolve my issues. I have requested them to disconnect my connection more than 10 times but they are not disconnecting my connection also. 1-[protected] 6-Jul 1-[protected]. 8-Jul 1-[protected]. 12-Jul 1-[protected] 14-Jul 1-[protected]. 18-Jul 1-[protected]. 25-Jul 1-[protected]. 29-Jul 1-[protected]. 31-Jul 1-[protected]. 1-Aug 1-[protected]. 7-Aug 1-[protected]. 10-Aug 1-[protected]. 14-Aug 1-[protected]. 19-Aug My Request Request Number Status Creation Date 1-[protected] Progressing 06-Aug-2015 1-[protected] Progressing 16-Aug-2015 1-[protected] Progressing 22-Aug-2015 1-[protected] Progressing 27-Aug-2015 1-[protected] Progressing 26-Jul-2015 1-[protected] Progressing 25-Aug-2015 1-[protected] Progressing 24-Aug-2015 1-[protected] Progressing 25-Aug-2015 1-[protected] Progressing 27-Aug-2015 1-[protected] Progressing 17-Jul-2015 They are not even providing me a waiver for period when their services were not working.