[Resolved] Tikona — Customer care not responding on our complaint of non working broadband

Ratnababu Bolimera

from Bengaluru, Karnataka

Address:

560024

Ticona Service ID: [protected]
Customer Name: Bullibabu D

Our Broad Band connection is not working. We are trying to contact the customer care since 10 days.

Even we are contacting repeatedly no one is responding properly.

Also created so much of mental agony and trauma besides huge deficiency of service which is prohibited under the Consumer Protection Act 1986.

Therefore I am requesting you take necessary actions at the earliest with out causing any hassle and inconvenience.

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Nov 6, 2016

Complaint marked as Resolved

Tikona Digital Networks customer support has been notified about the posted complaint.

Verified Support

Sep 29, 2016

Tikona Digital Networks Customer Care's response Dear Mr. Dasari,

Greetings from Tikona.

We would like to inform you that resolution of your technical complaint is in process and once the issue gets resolved will update you accordingly.

Regards,
Tikona Care

Verified Support

Oct 06, 2016

Tikona Digital Networks Customer Care's response Dear Mr. Dasari,

Greetings from Tikona.

Kindly note, the technical issue reported by you has been successfully resolved.
Currently you are able to access uninterrupted services and no issue is observed in the backend.

For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care