Tikona Digital Networks — Billing issue after i terminated my account. | |||||
This has been observed that even after termination of account and I had already cleared my outstanding I am still receiving call, messages and Emails for the bill payment. I had not used my tikona service from 1st of September 2015 and my connection is closed due not feasible area for Tikona network. But still the bill have been generated of about Rs. 594 and I am receiving notifications for the same. before 7th of September 2015 i had cleared my all outstanding. As per talk with Tikona Customer care they told me to not to worry and i do not need to pay the bill which is generated on 7th of September 2015. But again i received a mail regarding bill generated on 7oct 2015. (Tikona User -ID[protected]) Was this information helpful? | |||||
2 Comments | |||||
Comments
Dear Mr. Waghamare,
Greetings from Tikona.
With regards to your concern, we confirm your Tikona service has been terminated.
We would like to inform you that your CPE recovery and full and final calculation of your account is in process. We will update you accordingly.
For any further issues/queries, please contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
Greetings from Tikona.
With regards to your concern, we confirm your Tikona service has been terminated.
We would like to inform you that your CPE recovery and full and final calculation of your account is in process. We will update you accordingly.
For any further issues/queries, please contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
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'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
Greetings from Tikona.
Please be assured that your concern listed Oct 13, 2015 has been noted and our team is working on addressing the same.
Regards,
Tikona Care