Tikona — Disconnection of services

Address:

New Delhi, Delhi, 110018

Issue is related back to April- May 2015, there was a lot of network issues and I raised many complints for the same. However Tikona always said that issue has been resolved and closed tickets without actully asking me, whether issue is resolved or not. I always requested them to send someone at my home and check the root cause but they did not and closed all tickets. Finanly I requested them to disconnect the services and take all thier stuff, but still no one came, also they kept billing me for all this period. after 2-3 months I stopped chasing them and did not pay the bills for the months in which i did not used the services. from August onwards I started getting calls and emails from Tikona that they are filling case against me, however i attented all calls and tried to explain my part, but no one listened to me. Calls and emails kept increaing day by day and tried to explain everyone. In October I got an message from Tikona that everything has been resolved and all bills are paid, I thought they have disconnected the serices finally. But again i am getting calls from tikona now that my bills are still outstanding. call i received from is [protected]. I am seriously very fed up and would like to take some strict action against Tikona for all of the trouble they have caoused me. Please help.