[Resolved]  Tikona — Disconnections that were never solved by tikona

Address:Dehradun, Uttarakhand, 492001

As I am reaching this point of extreme mental harassment I have absolutely given up on Tikona, I do not understand that what's the deal with these guys, I've probably made over 250+ calls to them complaining about Frequent disconnections of a few seconds but they never fixed the problem, made dozens of promising excuses that dissed me off to the very limit that I could comprehend. When we thought of disconnecting from Tikona when we found a newer and better connection (not gonna sponsor it here), they kept telling us to not disconnect and told us that they'll fix the problem (OBVIOUSLY THEY WILL NEVER) and so, we haven't gotten disconnection yet and we've already talked to the other ISP, -, -. Jeez this has been happening from November to this day and yet they think I will stay and watch their little fiddling? you've gotta be either really dumb or out of your mind. Imagine you're in a call with someone and you keep on disconnecting every 10 - 5 seconds, won't that be embarrassing?
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Aug 6, 2021
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
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Dear Subscriber,

Greetings from Tikona.

Please be assured that your concern listed June 10, 2016 has been noted and our team is working on addressing the same.

Regards,
Tikona Care
Dear Subscriber,

Greetings from Tikona.

With regards to your concern, we are monitoring your account since last couple of days and confirm your Tikona services are working fine.

For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care.

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