[Resolved]  Tikona — Extorting money from consumers for fictitious modem which was never installed

Address:

Mumbai City, Maharashtra

Re: Extortion call from +91 [protected] to extract Rs 1500 from citizens by threatening to pay up or do a case in Delhi District Court, Gurgaon – second threat call in less than 4 months

I like to place on record that I received a call on my mobile number, at 1048 hrs today, 2nd September 2014 from cell phone number (0)[protected] earlier today from a girl by the name of Priyanka who claimed to be calling from Delhi District Court, Gurgaon and also claimed to be calling from a Mumbai based company – TIKONA whose registered address is as follows:

TIKONA DIGITAL NETWORKS
Corpora, 3rd Floor,
Lal Bahadur Shastri Road
Rajiv Gandhi Nagar, Bhandup (West)
Mumbai 400078, Maharashtra
Tel :[protected]

As is apparent, the registered office is in Mumbai AND NOT in Delhi or Gurgaon.

The modus operandi of Tikona that offers inferior internet and wifi service is to extort money from common citizens by making threat calls to them once a connection is terminated and recover Rs 1500 on pretext of having installed a modem which in case of wifi services is not installed, especially if someone is already having an existing modem.

Thereafter, when a client discontinues their services, they call up the customer and claim Rs 1500 or more depending on customers’ ignorance and IT knowledge for modem which was not supplied by Tikona at all. Thus thousands of customers have been duped by this scam which is headed by Mr Prakash Bajpai – CEO & MD of Tikona whose registered office is also in Mumbai.

I had received a similar threat call from one Mr Rajendra Yadav from (0)[protected] who threatened me to pay Rs 1500 or have a case against me at Tees Hazari Court, New Delhi . This call was made on 2nd August 2014 and I lodged a complaint immediately with Cyber Cell and the Colaba Police Station and the calls stopped from the aforementioned number.

If extortion calls are received to the tune of Rs 15 lakhs or Rs 20 lakhs or more, it is taken seriously by the crime branch. Tikona is intelligent to extort lakhs and possibly crores as they have a large data base of clients across India and if they do such threat calls from different cities, any ordinary citizen who does not want harassment will pay up Rs 1500 rather than be inconvenienced to get arrest threat warrants from courts which are in a city that is different from where they are residing. Hence, if 10000 people are duped of Rs 1500 each, the total extortion monies collected may be a whopping Rs[protected] crore 50 lakhs)

The intentions of the caller were vicious, malafide and is apparent from the following facts:

1. Tikona has its registered office as per their bill copy at 2nd Floor, Corpora, L.B.S Marg, Bhandup (West), Mumbai 400078 and the person responsible for raising these false claims is Mr Jaykrishnan Nair whose email id is j.[protected]@tikona.in who is also based out of Mumbai.
2. If the office is in Mumbai and having registered in Mumbai, why was there a phone call done from New Delhi, that too from first Tees Hazari Court and earlier today from Delhi District Court which amusingly the caller informed me is located not in Delhi but in Gurgaon!!! The calls are made to ignorant and innocent consumers from whom no dues are to be recovered and the tone is PAY UP OR FACE ACTION IN A COURT IN A DIFFERENT CITY

I wish to also place on record that I as a consumer had a Tikona Broadband connection and due to inferior services I had terminated the contract with them in November 2013 There are no OUTSTANDINGS from my end with Tikona.

I have got to know from sources that those who disconnect Tikona Broadband Internet and terminate services due to their inferior service get threat emails and calls and Tikona extorts Rs 1500 from each of the customers without any bills but by threatening letters through emails and a majority of them pay up as they do not want to be hassled and there are several grievances by consumers against Tikona . Incidentally, Tikona is based out of Mumbai and knowing very well that if there are consumers based out of Mumbai who do not wish to subscribe to their inferior services initiates threatening calls out of Delhi from their stooges who support these unethical initiatives.

Such matters should be taken up by CBI or EOW or any relevant authority to expose the modus operandi of Tikona which is duping consumers in thousands and recovering amounts of Rs 1500 to Rs 1700 per consumer for no rhyme or reason.

Such notorious crooks should be brought to book after thorough investigation .