[Resolved]  Tikona — Extremely Slow Connection

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201306

Hello,

I am complaining about Tikona Digital Networks, I have taken a connection on the 27th of September 2016 where I took a plan of 4 MBPS. Since the time I had taken the connection I never got the desired speed. I have made multiple complaints to the technical team and they keep telling there is a tower issue. I had multiple engineers visit my home to fix the issue, however, there is no resolution.

I have received calls from the technical team at weird time like 1AM at night to check the connection, I have tried to cooperate by checking the connection speed, however, there is no improvement.

After a lot of effort when I tried to get the number disconnected, the company rejects to give me a refund of the money.

I understand that even writing here will not help in any way or form, but just keeping on the records that this company is cheating on people and of no benefit.

Regards

VICTIM