Tikona — False billing and harassment | |||||
On MAy 4th, 2015 I have installed Tikona broadband and very first day I am facing issues. Many times me and my family members called Customer care but they guys disconnected calls during discussion. On 21 June, 15 I have called many times to Customer Care but nothing happend. So I have given a written request of request and demand for my Refund of rest of amount. They guys have collected modem after 1.5 months and still sending false bill and demanding money. But hight is happened when I got three calls and all guys are saying that they are Advocate from different-2 Court and they got a report and going to raise a legal action against me. This is the way. they are treating there customer after providing a burst service.I have all written communications. Please ban this company and go for it's full audit. This type of companies are defaming and degrading India growth. Please let me know what need to do and also do the needful from your end too. Regards, Vijay Bajpai [protected] Tikona User ID- [protected] Was this information helpful? | |||||
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Tikona Digital Networks customer support has been notified about the posted complaint. | |||||
 3 Comments | |||||
Comments
Dear Mr. Bajpai,
Greetings from Tikona.
With regards to your concern, we confirm that your Tikona service has been terminated.
We would also like to inform you that your CPE recovery and full & final calculation of your account is in process. We will update you accordingly.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
Greetings from Tikona.
With regards to your concern, we confirm that your Tikona service has been terminated.
We would also like to inform you that your CPE recovery and full & final calculation of your account is in process. We will update you accordingly.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
When Tikona team will provide me any update. I am not able to connect with Tikona care. I have written so many mails but no response as well as whenever I am calling to Tikona helpdesk, getting same message " We have made a note and you will call back in 48 hours".
Sir, this is the way of Customer Service. I would say, POOR even BURST services..
Please take a stick action against them.
Sir, this is the way of Customer Service. I would say, POOR even BURST services..
Please take a stick action against them.
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'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
Greetings from Tikona.
Please be assured that your concern listed Sept 26, 2015 has been noted and our team is working on addressing the same.
Regards,
Tikona Care