[Resolved]  Tikona — fluctuating/Low speed. paid for 4 mbps but getting less than 2 mbps

Address:Pune, Maharashtra

Hi, i am using service from 23 jan 2015. since 23 jan i am facing low speed or fluctuating speed. i paid for 4MBPS connection but not getting 4MBPS. i am getting some time less than 512 kbps some time less than 2mbps. i tried to contact and send many mail to Mr Nair who is manager of customer care but he and his team not willing to resolve the problem. from last 5 days i am facing same issue and tikona providing worst service. Customer ID: [protected] Service ref No/Complaint ID:=5650638. Please help to resolve problem as early as possible. Regards Namdeo SHinde [protected]
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Aug 8, 2021
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
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Dear Namdeo,

Greetings from Tikona.

Please be assured that your concern listed Jan 28, 2015 has been noted and our team is working on addressing the same.

Regards,
Tikona Care
No one is working on problem
tikona is worst service provider and very big cheater.

how many time i raise concern and no one replayed and solved this problem.

you tikona very big cheater in my case.

you charge me for 4mbps and got providing at least 2mbps speed.

please if you have any dignity please resolve my problem..
hi tikona customer care,

till problem not resolve.

when it will resolve. r u cheating with pepole.


regards
Namdeo Shinde
Dear Mr. Shinde,

Greetings from Tikona.

With regards to your concern, we are working towards a resolution. We will revert to you shortly.

Also, we request you to refer the link below for ways to optimize the speed:

http://www.slideshare.net/TikonaIndia/3-ways-to-optimised-speed-by-tikona-digital-networks[protected]

For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care

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