[Resolved] Tikona — Fraud and Cheater | |||
Never ever Take Tikona Connection. I took tkona connection just before 12 days and at the time of Demo the speed was perfect 2 Mbps but once the Tikona Guy Left and after few hours the speed was max 250 kbps and a lot of disconnection problem and from that time started giving complain on 1st day they said their is some problem in the Server and the next day they told their is some problem with the out door unit and after 4 days they send a technical person and he changed the outdoor unit and for some time like 2-3 hours the net was working fine again after 5 hour the net stopped working so I complained them again and Some one from their Advance Technical team came to check the Net and told me that we can't give connection to this area so please return the connection and when I called the Customer Care team they told yes you need to disconnect and as for tokona Rule I gave them two months advance and 500 rupees Installation Change and Now they are saying you need to give the 1st months bill and also we are going to refund the Installation Charge so I told it is ur problem and you are Disconnecting the net from your side but they are not hearing anything and also they Disconnect the Internet just after 12 Days and still I didn't get any mail from them that How much I am going to get and when they are giving me so Please try to avoid Tikona, Local Internet providers are also far better then these Tikona guys. Was this information helpful? | |||
Complaint marked as Resolved
I got my money back, Thanks to Mouthshut but didn't get anything using Consumer Complaint. The Amount is 2112 and the cheque is already cleared Tikona Digital Networks customer support has been notified about the posted complaint. | |||
4 Comments | |||
Comments
It is already more then 72 hours and this is how you serve your customers... Poor service Poor Customer Care...
68%
Complaints
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Pending
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Resolved
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+91 22 6119 1700 [Non Technical Queries]
+91 22 4062 9629 [Tech Support]
'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
Greetings from Tikona.
We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKSE1813 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in
Regards,
Tikona Care