[Resolved] Tikona — Fraud and cheating | |||||
I am using tikona broadband connection. My monthly plan is 500 rs in which upto 10 GB speed will be 2MBPS after that speed will be 512 KBPS. Now totally is opposite upto 10 GB Speed is around 800kbps and instead of 512 KBPS speed is around 100 kbps. I call 1000 times customer care from last 2 month but still no solution.My connection is installed on 19 may 16 and i paid 3 months amount now i got the bill which de date is 22 aug 16 i dont know how it is possible .i complaint 100 times abount internet but no responce. Same i talked about bill customer disconnect my call 4 times. within 2 month 1000 times i have seen no internet whenever i complaint they give the time more than 2 days means wait for 2 days but money meter is always on . horrible customer care . i'll request to all persons who want to install tikona, plz dont take . he is cheater and will frustrate you all the time .I want to expose this cheater company plz give me some idea . thans Was this information helpful? | |||||
Oct 14, 2016 Complaint marked as Resolved Tikona Digital Networks customer support has been notified about the posted complaint. Verified Support Sep 01, 2016 Tikona Digital Networks Customer Care's response Dear Subscriber, Greetings from Tikona. We have noted your post. In order to assist you further, we would require your registered contact number or Tikona User ID details. We have assigned a reference number # TIKSEP01275 to your case. Request you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in Regards, Tikona Care Verified Support Sep 02, 2016 Tikona Digital Networks Customer Care's response Dear Subscriber, Greetings from Tikona. This is a gentle reminder to follow-up on your concern listed on Sep 1, 2016. Request you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TTIKSEP01275 in the subject line. Regards, Tikona Care Verified Support Sep 13, 2016 Tikona Digital Networks Customer Care's response Dear Subscriber, Greetings from Tikona. We have not received your information for us to take it forward. We now request you to share your detail on our official Tikona Forum - forum.tikona.in by mentioning the reference number in the subject line. Regards, Tikona Care | |||||
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