Address: | Mumbai City, Maharashtra, 400067 |
Hi,
I shifted my address in Jan, so requested for change of address, but due to non feasibility, connection was not done at my new place. Besides, no connection, my bill for Jan got generated. I called in first week of Jan and then sent mail on 12th Jan regarding situation and they should have stopped service. Besides these, I got several messages for bill payment and even bill for Feb got generated. I called several times and mailed them several times again and finally some executive confirmed that I dont need to pay bill. Besides these, I got mails and messages in March for bill payment. I again called and someone confirmed that I dont need to pay. Finally I got a demand notice today stating legal action would be taken if bill not paid. I don't understand what kind of service is this. User id: [protected]
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Greetings from Tikona.
Please be assured that your concern listed Apr 16, 2016 has been noted and our team is working on addressing the same.
Regards,
Tikona Care