[Resolved] Tikona — got unwanted bill after disconnection and got threatning calls which says a case complaint is in my name | |||
Hi, My Tikona ID is [protected] I have last used tikona on 7th of March and they have also confirmed the disconnection on 30th March via mail. I have saved all the call records of tikona customer care conversation regarding the bill also. I believe I have paid all the bill and no pending due from my side. But still I got a bill on month of April saying payment is due from my side.When checked with customer care they said this is autogenerated bill and ignore this and they will send a final settlement bill.But I have not received any final settlement bill. Today I got a call from number [protected] who says that he is dealing with the complain raised by tikona on Delhi court regarding pending payment pending from my side and I need to either pay the amount or have to come to delhi with all the document.This seems like a threatening from tikona indirectly or you can say harassing.Please help me in resolving this matter. Thanks, Ashish Was this information helpful? | |||
Aug 7, 2021 Complaint marked as Resolved Tikona Digital Networks customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear Mr. Kumar,
Greetings from Tikona.
With regards to your concern, we confirm that your Tikona service has been terminated.
Post termination the devices will be recovered from your premises and the Full & Final calculation amount will be calculated.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
Greetings from Tikona.
With regards to your concern, we confirm that your Tikona service has been terminated.
Post termination the devices will be recovered from your premises and the Full & Final calculation amount will be calculated.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
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'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
Greetings from Tikona.
Please be assured that your concern listed May 06, 2015 has been noted and our team is working on addressing the same.
Regards,
Tikona Care