[Resolved] Tikona — Harassing calls from Tikona and Poor customer care response. | |||||
Recently, I was using Tikona broadband service. I discontinued it, because of poor service. But, they did not promptly worked on my services, and did not discontinued my service also charged me 1299 Rs rental. When I refused to pay, a guy calls me from [protected] claiming to be a person from court and asked me to pay 3000 Rs to clear the case on me else pay 65000 Rs in Court. A unacceptable behaviour from a company. Should not, provide services if the cannot promptly solve customer problems. Was this information helpful? | |||||
Aug 7, 2021 Complaint marked as Resolved Tikona Digital Networks customer support has been notified about the posted complaint. | |||||
 6 Comments | |||||
Comments
Dear Snehal,
Greetings from Tikona.
We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number #TIKOC0222 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in
Regards,
Tikona Care
Greetings from Tikona.
We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number #TIKOC0222 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in
Regards,
Tikona Care
Dear Snehal,
This is a gentle reminder to follow-up on your concern listed on Oct 02, 2015. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKOC0222 in the subject line.
Regards,
Tikona Care
This is a gentle reminder to follow-up on your concern listed on Oct 02, 2015. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKOC0222 in the subject line.
Regards,
Tikona Care
Dear Subscriber,
Greetings from Tikona.
With regards to your concern, we are unable to trace your account, hence we request you to provide your correct User Id.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
Greetings from Tikona.
With regards to your concern, we are unable to trace your account, hence we request you to provide your correct User Id.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
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'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
At first, they have pathetic customer care, then when connected, they never give u a ticket ID and keep forcing to retain the connection. Then the service is so slow, they take months to disconnect and then generate bills for delay from their end. Moreover, this threatening calls for legal action.
There are thousands of people like us Sneha.
The no. Of consumer complaints against tikona should be notified to dept of information technology and fraud companies like tikona should be shut down