[Resolved] Tikona — Harassment call and unethical behaviour from tikona | |||||
I received a call today from Tikona Representative claiming to be a lwayer from Tees Hazari Court Delhi. He threatened me by saying that I need to pay my outstanding bill amount of about 1100rs which is totally unacceptable because it's been months since I am not using their connection and mailed them for disconnection on 29 September 2015 and again on 7 Oct 2015 to which they finally responded and told me that they will close my connection and send an engineer to recover the device from my home. I didn't used connection for even a minute after placing that request and by the way it wasn't even working. And until recently probably last month someone finally came to recover the device from my home and I have not for even a minute used their connection meanwhile. So what they are asking is totally unacceptable and top of that they are making harassing calls. I am going to file a harassment case against them if this happens again. Mail which I sent to them My Tikona connection with user id - [protected] in name of Dharam Singh is down since 4 days and I would like to discontinue the same. Please deactivate my tikona account and close my connection and send someone to collect CPE ASAP. My Tikona connection with user id - [protected] in name of Dharam Singh after being down for 7 days came back up for 1 day and is again down from last 24 hours and I would like to disconnect my connection. Please close my connection asap and send someone to collect CPE asap. Was this information helpful? | |||||
Aug 6, 2021 Complaint marked as Resolved Tikona Digital Networks customer support has been notified about the posted complaint. | |||||
2 Comments | |||||
Comments
Dear Mr. Singh,
Greetings from Tikona.
With regards to your concern, we confirm that your Tikona service has been terminated.
We would also like to inform you that full & final calculation of your account is in process. We will update you accordingly.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
Greetings from Tikona.
With regards to your concern, we confirm that your Tikona service has been terminated.
We would also like to inform you that full & final calculation of your account is in process. We will update you accordingly.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
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'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
Greetings from Tikona.
Please be assured that your concern listed May 12, 2016 has been noted and our team is working on addressing the same.
Regards,
Tikona Care