[Resolved]  Tikona — Harassment from company

Address:

Dehradun, Uttarakhand, 492001

I have used lots of internet service provide and if I need to choose top on the worst list, Tikona comes first.
I asked to install the internet at my house. the guy visited my house from Tikona, he could not initiate the internet for 3 hours, I had to sit with him on working day in my house. He asked if we can fix it next day.
Next day also I had to sit with him for 3 hours, and he could not start the internet to my house.

My patience got over and I asked him that I have given you enough chance but you have lost your customer. please remove the internet from my house. I paid him the charge he asked for trying to install the internet at my house and asked him to remove it immediately from my house. Following is the acknowledgement. I have already paid them more then enough without using single second of internet at my house but they keep charging me. I have requested them enough to stop harassing me more but they do it because they don't respect there customers.

Dear Subscriber,
Thank you for your Tikona payment. Find below the details:

BAN :
[protected]

Payment Amount (Rs Ps):
2736

Payment Date :
[protected]

Payment ID :
1-[protected]

Transaction ID* :
[protected]EPR[protected]

Payment status :
SUCCESS