[Resolved]  Tikona — Harassment calls

Address:Mumbai City, Maharashtra

I have received calls from Delhi Lawyers that Tikona Digital has file a case against me in Hajari Bag Delhi court. They called me multiple times and threatened that they are standing outside the court and case is about to be filed.
I have never used Tikona and no way related to them. So don't understand why the case in Delhi court.
The calls are stopped for a month and now started again. This is really a big scan where the personal data by some company is shared OR gone in wrong hands and someone is using this to scare people.
When i tried to contact the customer care for Tiknoa, I could not reach any agent as the only option available is to enter consumer ID. As i am not customer i do not have that and there is no other option.
Tikona should really tightened their customer care and verify what is going on in Delhi.
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Aug 14, 2020
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
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I started receiving threatening calls from Delhi number[protected] and [protected]. The people calling were mentioned that they are Lawyers from Delhi and Tikona Digital Network has filed a complaint against me for non payment in Hajari Baug Court, Delhi.
They called multiple times and threatened that they are standing outside the court and the case is about to be filed.
I have no connected to Tikona and never used their services. So do not understand how come there can be a case in Delphi court by Mumbai based company without any communication to customer.

I tried to reach Tikona but their customer service numbers are hopeless. There is only 1 option of entering user id and proceed, as i am not customer i do not have that so call gets disconnected.

The call stopped for a while and started again. Someone from Tikona really needs to talk to us and tighten their systems to make sure who is using their name and data. Somehow these people have got the number and names and scaring people.

Hope the consumer complaint authority will investigate this and bring peace to life of so many people.
Dear Subscriber,

Greetings from Tikona.

We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKAU2037 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in

Regards,
Tikona Care
Dear Subscriber,

This is a gentle reminder to follow-up on your concern listed on Aug 26, 2014. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKAU2037 in the subject line.

Regards,
Tikona Care

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