[Resolved]  Tikona — I have been billed twice after disconnection of service

Address:	Mumbai City, Maharashtra, 400078
Website:	www.tikona.in

Team,

I was using the tikona internet at my home from last one year. There was several issues with the internet like speed, no connections etc.
After the poor service i decided to disconnect the service and called a customer care in month of jun2015 (Again getting a customer care line is one hour challange).
Also sent an email for the same, there was no response from tikona, the internet was not working when i applied for disconnection.
Still they sent a bill for month of june 2015.
Tikona excutive kept calling me for bill payment, even after i was not using the internet i paid a bill on assurance from excutive that there will not be any more bills further.

Still in month of august they sent me a bill, i called a customer care and confirmed that the request was made by me in month of june itself and i have not used any internet after that.
Still i am getting reminder for the bill payment.

Please help me here, i know so many friends who has suffered with this from tikona. They are charging people for unused internet. This should stop.

I have already paid one extra bill and i don't want others to do this.