Tikona — Inappropriate Billing

Address:Bangalore, Karnataka

Hi, I was availing broadband services from Tikona Digital services till my final communication for termination of the same on 14 MAR 2015. But even 3 months after having terminated the service, the company is sending me bills each month and is in fact adding up amount each month. Kindly help me get relief from such deliberate harassment. I have mail records of these interactions and I can share the same if required. Looking forward to getting timely help. I shall forward you the chain mails regarding the same, separately from my mail id. thanks and regards, Sarv Shresth Sumit
Was this information helpful?
No (0)
Yes (0)
Tikona Digital Networks customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Subscriber,

Greetings from Tikona.

We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKAU0274 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in

Regards,
Tikona Care
Dear Subscriber,

This is a gentle reminder to follow-up on your concern listed on Aug 04, 2015. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKAU0274 in the subject line.

Regards,
Tikona Care
Dear Subscriber,

Gentle reminder # 2

We have not received your information for us to take it forward. We now request you to share your detail on our official Tikona Forum - forum.tikona.in by mentioning the reference number in the subject line.

Regards,
Tikona Care
Hello,

I have already mailed you from my email id : [protected]@gmail.com and have looped [protected]@https://www.consumercomplaints.in. Surprisingly, I have received an acknowledgement from Tikona regarding the same. And yet, I hear that there is no action from my side !!!

However, as requested by you, I have raised this issue in forum.tikona.in as well today. Please resolve this at the earliest.

Also, I keep getting sms from your legal cell that "the company would sue you". Is it that Tikona is interested in suing me more than finding an honest solution for the problem, please reply ??

regards

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tikona Digital Networks
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    68%
    Complaints
    5781
    Pending
    994
    Resolved
    3611
    Tikona Digital Networks Phone
    +91 22 6119 1700 [Non Technical Queries]
    +91 22 4062 9629 [Tech Support]
    Tikona Digital Networks Address
    'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
    View all Tikona Digital Networks contact information