[Resolved] Tikona — Internet disconnection not done even after full payment of dues and keep billing up

manasvidkmehta

from Dabra, Madhya Pradesh

Address:	Indore, Madhya Pradesh, 452008
Website:	www.tikona.in

I had a tikona broadband connection at indore (chhoti khajrani) and when i moved back to gwalior i applied for disconnection and paid all the dues but tikona (the worst service i have ever faced, i have 2 brilliant airtel connections) keep sending me bills and threatening calls to send me court notice and all. i have paid 1100 and then 1800 (not used a single kb of net because i moved to gwalior and thought my connection got disconnected). now i'm frustrated and helpless and moving to court is only option for me.

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Aug 25, 2016

Complaint marked as Resolved

Tikona Digital Networks customer support has been notified about the posted complaint.

Verified Support

Jul 19, 2016

Tikona Digital Networks Customer Care's response Dear Subscriber,

Greetings from Tikona.

Please be assured that your concern listed July 18, 2016 has been noted and our team is working on addressing the same.

Regards,
Tikona Care

Verified Support

Jul 25, 2016

Tikona Digital Networks Customer Care's response Dear Manasvi,

Greetings from Tikona.

With regards to your concern, our team member tried calling on your registered mobile number however there was no response.

We request you to provide your alternate mobile number so that we help you with your concern and action accordingly.

For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care