[Resolved]  Tikona — Internet issues

Address:Gurgaon, Haryana, 122017
Website:ggn.theleela.com

Dear Team, I have raised a complaint on 19th Nov that there are few websites which are not opening and very critical for me as they are my business related websites. I have called on you support number so many times and all the time i have not got any solution. they only just giving the timeline next day and next day. request you please look into the same as there is business loose because of this.
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Aug 9, 2021
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
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Hi All, I am in same queue. I have lodged a request for connection termination on 26th nov. Today i called them and they still says that your request are in processing & support staff says it will take 30 days for termination. I am going to lodge a formal complain in consumer court in this week. If anyone wants to join me then please provide your response on this topic. I will print this topic post & will attach with my complain papers. It will strengthen our case & tikona will realize.

Thanks all.
Dear Prateekhi,

Greetings from Tikona.

We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKDE0029 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in

Regards,
Tikona Care
Dear Prateekhi,

This is a gentle reminder to follow-up on your concern listed on Nov 30, 2015. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKDE0029 in the subject line.

Regards,
Tikona Care
Dear Prateekhi,

Gentle reminder # 2

We have not received your information for us to take it forward. We now request you to share your detail on our official Tikona Forum - forum.tikona.in by mentioning the reference number in the subject line.

Regards,
Tikona Care

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