Tikona — Internet not working since last 13 days

abhishek_mca_06

from Delhi, Delhi

Address:

Ghaziabad, Uttar Pradesh

Hi, My user ID:[protected]. My internet is not working using wifi router since last 13 days.Your technical support team asked me to change wifi router, even after changing wifi router internet is not coming.Now from last 3 days they are promising me call support but I have not received any call to solve this problem. Please solve this issue otherwise I will DISCONNECT it and I WILL NOT PAY MY PENDING BILLS.

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Tikona Digital Networks Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Abhishek,

Greetings from Tikona.

Please be assured that your concern listed Aug 02, 2015 has been noted and our team is working on addressing the same.

Regards,
Tikona Care

Tikona Digital Networks Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Subscriber,

Greetings from Tikona.

With regards to your concern, we are working towards a resolution. We will revert to you shortly.

For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care