Tikona — Internet service

Address:Bangalore, Karnataka, 560002

I am using tikona Internet and I have paid them 8000 rs for a yers contract for 2mdps speed. From past 2 weeks my Internet is not working and I have given complaints to customer case and nodal officers but no one has responded. When the internet is workong they give a speed of 512kbps insted of the 2 mbps. I have made several complaints about this to the company but its all fallen of deaf years. I told them to give my money back but they arnt ready to do that also.
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Tikona Digital Networks customer support has been notified about the posted complaint.
Complaint comments 

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Dear Raghav,

Greetings from Tikona.

We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKOC1112 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in

Regards,
Tikona Care
Dear Raghav,

This is a gentle reminder to follow-up on your concern listed on Oct 08, 2015. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKOC1112 in the subject line.

Regards,
Tikona Care
Dear Raghav,

Gentle reminder # 2

We have not received your information for us to take it forward. We now request you to share your detail on our official
Tikona Forum - forum.tikona.in by mentioning the reference number in the subject line.

Regards,
Tikona Care

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